Questions people ask
Questions people ask
Is it really free to try?+
Yes. Scanning and previewing are free, and you can save your 3 most important files on each drive without a license. You only pay if you want to save more.
Will DiskMend change anything on my drive?+
No. The drive is opened read-only. Recovered files must be saved to a different drive.
Windows says “You need to format the disk”. What should I do?+
Close that window and do not format. Open DiskMend and select the drive; it reads the drive directly, even when Windows cannot.
Can it recover files after a quick format?+
Usually yes. A quick format only rewrites the file table; DiskMend finds old records and searches by content.
What does the license cover?+
One drive, on one Windows PC, for 30 days from activation: save every file found on that drive as often as you like.
Why administrator permission?+
Windows only lets programs read a disk directly with administrator permission. DiskMend asks once when you pick a disk and still only reads.
Which file systems are supported?+
NTFS, FAT12/16/32 and exFAT, with MBR or GPT partitioning. Content search works on any drive, even without a file system.
What if the drive is physically broken?+
If the drive reports 0 bytes or no area can be read, software cannot help. DiskMend tells you so and recommends a lab instead of selling you a license.
Start with a free scan
See what can be recovered before you decide anything.
Windows 10 or 11 (64-bit) · digitally signed by Mahir Gündüz